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Achieving excellence in Istanbul's fine dining restaurants

Başlık çevirisi mevcut değil.

  1. Tez No: 401110
  2. Yazar: EMRE AKSOY
  3. Danışmanlar: DR. PAUL ROBERTS
  4. Tez Türü: Yüksek Lisans
  5. Konular: İşletme, Business Administration
  6. Anahtar Kelimeler: Belirtilmemiş.
  7. Yıl: 2012
  8. Dil: İngilizce
  9. Üniversite: University of Warwick
  10. Enstitü: Yurtdışı Enstitü
  11. Ana Bilim Dalı: Belirtilmemiş.
  12. Bilim Dalı: Belirtilmemiş.
  13. Sayfa Sayısı: 120

Özet

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Özet (Çeviri)

This study develops a practical guideline and a further solution for the Istanbul's fine dining restaurants owners to achieve the Michelin star quality in their establishments. In today's world, the Michelin star system is the best-known restaurant quality indicator for the fine dining restaurants because it offers an excellent culinary experience for people. Chefs and restaurants gain significant reputation with these stars and prove their high quality standards. However, since the Michelin Company has not awarded the Turkish fine dining restaurants in its famous Guide yet, a question has arisen as to how close their quality to have a Michelin star. Therefore, we conducted semi-structured interviews with two executive chefs a manager in Turkey and, two English Michelin-starred chefs and a manager in the United Kingdom. We asked open-ended questions to the interviewees and collected our findings under nine main topics. At the end, while the Istanbul's fine dining restaurants facing with considerable amount of problems in comparison with the Michelin-starred restaurants, customer segment, limited qualified staff and chefs' lack of creativity stepped further as main barriers to achieve the Michelin star quality at short notice. Therefore, under the umbrella of The EFQM Excellence Model framework, we recommended a further solution to the restaurant owners to enable them achieving the Michelin star quality standards in the short term.

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