Small and medium-sized information technology firms: Assessment of non-local partnership facilitators
Başlık çevirisi mevcut değil.
- Tez No: 401527
- Danışmanlar: DR. MARY BETH WATSON
- Tez Türü: Doktora
- Konular: İşletme, Business Administration
- Anahtar Kelimeler: Belirtilmemiş.
- Yıl: 2012
- Dil: İngilizce
- Üniversite: University of Illinois at Chicago
- Enstitü: Yurtdışı Enstitü
- Ana Bilim Dalı: Belirtilmemiş.
- Bilim Dalı: Belirtilmemiş.
- Sayfa Sayısı: 288
Özet
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Özet (Çeviri)
A two-phased qualitative study was carried out to explore the facilitators of non-local partnerships formed by small- and medium-sized firms (SME,) and to analyze how these facilitators influence the partnership formation. Rooted in trust, proximity and dynamic capabilities lenses, the study focused on behaviors of SMEs performing in a very dynamic, competitive and highly interlinked industry, the IT industry, in a service provision context. Along with the conceptualization of IT service partnerships, propositions were derived and a research framework was presented. For the first phase of the study, exploratory interviews were conducted with IT SMEs operating in Chicago metropolitan area. Information on demographics, partnership definitions, types and motivations, partnership portfolios and experiences was collected from senior managers of the firms via semi-structured interviews. Based on the findings, the research questions were elaborated. At the second phase, multiple case studies were conducted with Chicago IT SMEs; however, the scope was narrowed to software development and IT consulting firms that were older than 3 years and had 11-250 employees. The case pool consisted of firms without any partnerships, firms with local partnerships only, and firms with local and non-local partnerships. Information was obtained from key informants, public sources, documents and applications. Data was analyzed qualitatively. The findings revealed that IT SMEs cooperated with other non-local (i.e. distant) IT firms to provide service to the market. These firms could, indeed build trust, the pivotal governance factor in small firm partnerships, in the absence of geographical proximity. Not the firm size but the context-specific partnership capabilities, identified as dynamic capabilities, were influential on this firm choice. Furthermore, organizational proximities such as shared norms, values, networks, and local representation of the distant partner enabled formation of this type of partnerships. The depth and breadth of the partnership capabilities and organizational proximities were found to be moderated by the type of the IT service rendered via the partnership. Furthermore, confirming the organizational learning literature, the partnership capabilities were found to evolve through experience in non-local partnership formation. Hence, there was a feedback cycle from this firm behavior to the capabilities. Equally important were the impacts of the senior managers' profile (such as experience and background) on the non-local partnership formation. According to the analysis, the senior manager characteristics not only influenced directly the formation behavior but also indirectly through partnership capability formation at the firm level.
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