User research and development on opticalfiber network installations
Başlık çevirisi mevcut değil.
- Tez No: 725699
- Danışmanlar: DR. ROBİN GADOR
- Tez Türü: Yüksek Lisans
- Konular: Endüstri ve Endüstri Mühendisliği, Endüstri Ürünleri Tasarımı, Industrial and Industrial Engineering, Industrial Design
- Anahtar Kelimeler: service design, user-centered design, fiber, optic, networks
- Yıl: 2016
- Dil: İngilizce
- Üniversite: Royal Collage Of Art
- Enstitü: Yurtdışı Enstitü
- Ana Bilim Dalı: Belirtilmemiş.
- Bilim Dalı: Belirtilmemiş.
- Sayfa Sayısı: Belirtilmemiş.
Özet
Özet yok.
Özet (Çeviri)
This thesis is a project that is conducted at Infinera located at Stockholm, Sweden. The project uses service design methodology alongside with user-centered design. The aim of the project is to examine and improve every day work lives of implementers of fiber optic networks. The current service is following a system-driven perspective. This project will examine ways to change this into a user-centered design perspective. Service design methods were used to investigate the service process and to gather insights. The project started with an initial preparation phase, followed by loop 1 and 2. Preparation phase was used to get a deeper understanding on fiber optic networks. Loop 1 and loop 2 included methods such as shadowing, a day in life, interviews and customer journey maps. These loop phases included interactions with the customers, the analysis of these interactions, ideation from these analysis and conceptualization. Five main problems were identified in the process. These were grouped into two as process related problems and user experience related problems. It is found out that the main reason behind process problems was lack of communication between departments in the company. These problems were project manager designation, lack of statement of work and the handover between sales department and technicians. The handover between sales department and technicians were selected as a next step to go on. Web applications were shaped as a concept to solve the problem that was selected. The project was finalized with suggestions on web applications regarding the solutions of selected problems. The problems were identified related to the process. Sales to service handover was selected for further improvements. The generated concept on this problem was improved and presented to the company.
Benzer Tezler
- Genişbandlı şebekelerde hizmet adaptasyon protokolleri
Başlık çevirisi yok
RECEP EVREN PALANDUZ
Yüksek Lisans
Türkçe
1999
Elektrik ve Elektronik Mühendisliğiİstanbul Teknik ÜniversitesiElektronik ve Haberleşme Mühendisliği Ana Bilim Dalı
PROF. DR. GÜNSEL DURUSOY
- Hibrit yapıdaki fiber optik kablo haberleşmesi ile serbest uzay optik haberleşmesinin modellenmesi
Modelling of hybrid structure fiber optic communication and free space optical communication
MEHMET EMİN ÖZDEMİR
Yüksek Lisans
Türkçe
2025
Elektrik ve Elektronik MühendisliğiYıldız Teknik ÜniversitesiElektronik ve Haberleşme Mühendisliği Ana Bilim Dalı
DR. ÖĞR. ÜYESİ NECMİYE ÖZLEM ÜNVERDİ
- NOVEL INTEGRATED OPTICAL DEVICES BASED ON ALD AL2O3
ALD AL2O3'YE DAYALI YENILIKÇI ENTEGRE OPTIK AYGITLAR
JIHAD AVAD
Doktora
İngilizce
2025
Bilim ve TeknolojiEskişehir Teknik ÜniversitesiElektrik-Elektronik Mühendisliği Ana Bilim Dalı
PROF. DR. FERİDUN AY
- Gayrimenkul geliştirme projelerinde kentsel imge ve kullanıcı kimliği ilişkileri üzerine nitel bir araştırma
A qualitative research on the relationship between urban image and user identity in real estate development projects
EMİNE MERVE SONGÜLER
Yüksek Lisans
Türkçe
2019
Şehircilik ve Bölge Planlamaİstanbul Teknik ÜniversitesiGayrimenkul Geliştirme Ana Bilim Dalı
DR. METE BAŞAR BAYPINAR
- Research on design and development of a wooden mobile house prototype in green house concept
Yeşil ev konseptinde bir ahşap mobil ev prototipi tasarımı ve geliştirme araştırması
ÜMİT DENİZYOL
Yüksek Lisans
Türkçe
2024
Ağaç İşleriGazi ÜniversitesiAğaç İşleri Endüstri Mühendisliği Ana Bilim Dalı
PROF. DR. MUSTAFA ALTUNOK