RFID (Radio frequency identification) applications in cargo transport and delivery industry: A case study in Turkey
Başlık çevirisi mevcut değil.
- Tez No: 401898
- Danışmanlar: Belirtilmemiş.
- Tez Türü: Yüksek Lisans
- Konular: Ulaşım, İşletme, Transportation, Business Administration
- Anahtar Kelimeler: RFID, Cargo Transport and Delivery, Barcode Systems
- Yıl: 2013
- Dil: İngilizce
- Üniversite: University of Greenwich
- Enstitü: Yurtdışı Enstitü
- Ana Bilim Dalı: Belirtilmemiş.
- Bilim Dalı: Belirtilmemiş.
- Sayfa Sayısı: 41
Özet
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Özet (Çeviri)
This research aims to investigate the feasibility of the RFID (Radio-Frequency Identification) technology in cargo delivery companies and shift their barcode system to RFID. Research accomplished in one of the biggest cargo delivery companies, which has 19 regional offices, 30 transfer hubs, almost 750 branch offices, 3,000 vehicles and more than 11,000 employees all around Turkey. During the research process, the whole operations in the branch offices and transfer hubs were observed. The processing time, workers, current barcode technology and the division of labour have been determined. The interviews were conducted with managers of branch offices and transfer hubs. Besides, a questionnaire was held with 55 people from different position in the company. This survey aims to investigate the experience of the staff, and their aspect regarding company's strategic management policy and current barcode technology. Also, it investigates to what extend RFID is known by employees and their willingness to change their system. Numerous global RFID software and hardware suppliers companies were contacted to estimate the cost of the project. Interviews and survey results show there are problems that result in loss of time and labour and reduce service quality which are caused by current barcode system. In addition, research has clearly shown RFID is unknown by employees. The research has revealed RFID applications are not as expensive as previously thought, if it is compared to cost and benefits. The greatest obstacles to the spread of the application are the size of the company and the technology is not well known. Overall, in the coming years, RFID seems to be the appropriate solution which will reduce the human factor and increase service quality in the process and to meet the increasing demand in the cargo industry.
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